DÚVIDAS E PERGUNTAS FREQUENTES
To confirm your booking, a 30% non-refundable deposit is required. If you cannot keep your reservation, the deposit may be applied to a future visit within one year.
Balance due 30 days prior to arrival. For peak periods, balance is due 60 days prior to arrival.
At the end of your stay, payment for optional items and services is to be made in full – preferably in cash (Mexican Pesos / US Dollars) or credit card.
No refund will be given for cancellations with less than 30 days notice (peak periods 60 days). The ranch operates in all weather conditions and therefore inclement weather is not a reason to cancel or receive a refund.
Rancho Las Cascadas is located in San Agustin Buenavista in the Estado de Mexico, Mexico. We’ll gladly pick you up from the airport in either Queretaro or Mexico City at any time of the day or night. Just send us your itinerary and we’ll work out the details together.
The Ranch is set on a plateau at an altitude of 7500 feet/2300 meters, allowing you to enjoy the sun of Mexico without humidity and a great temperate climate all year round. Even in the summer, the average temperature at midday is in the mid 70s◦ F (22◦C). Depending on the season, the evenings and mornings can be somewhat cooler, but the daytime temperatures are perfect for riding any time of the year. Pack thin layers of clothing so you can be comfortable throughout the day.
"The premises, rooms, courtyard, pool and shared spaces are beautifully thought out, filled with local art and provide a great atmosphere..."
- Wendy M. - Bermuda
"We absolutely loved our stay at Rancho Las Cascadas and don't think we have ever been looked after so well. Every request was greeted with a smile and nothing seemed to be too much trouble. The riding was wonderful and a great way to seethe local area."
- Anna L. - United Kingdom
"The entire experience was amazing -- a spectacular setting, wonderful well trained, beautiful horses for every ability level."
- Jim J. - United States
"Everything here exceeded my expectations. The accommodations were excellent, the horses terrific, the views breathtaking, the food delicious, and the staff wonderful. This is the best vacation I have ever had, and I have had some pretty amazing vacations...."
- Melinda M. - California
"We felt like we rode into an old Clint Eastwood movie!"
- Chris D. - Germany
"What an amazing place! It's almost laughably beautiful, first of all - beyond picturesque."
- Kenneth S. - United States
"Holiday destinations always look good on the website but rarely meet up to expectations - Las Cascadas is the exception to that, exceeding expectations at every point."
- Lorna F. - United Kingdom
"You can explore the Mexican landscape on horseback in a way that is really hard to explain in words. Fantastic, unbelievable or incredible fits best..."
- Philipp E. - Germany
Due to the potential risks inherent to the nature of some of the activities we offer, all guests are required to review and fully under-stand the recreational activity release and indemnity agreement prior to arrival, which will then have to be signed upon arrival.